In November 2013, we had the opportunity of working on a project called ShitIt.
The idea was basically create a project in ~6 hours that would help Atlassian's Support Engineers to manage the queue of issues.
So our project, called "A Próxima Vítima" - as the brazilian soap opera - was an individual wallboard to prioritise a large queue of tickets, based on SLA and time since last update.
Check here how it was:
The idea was basically create a project in ~6 hours that would help Atlassian's Support Engineers to manage the queue of issues.
So our project, called "A Próxima Vítima" - as the brazilian soap opera - was an individual wallboard to prioritise a large queue of tickets, based on SLA and time since last update.
Check here how it was:
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